Image from Unsplash|Jake Givens
Our choice of language at work is important – and yet often overlooked as many of us open our mouths and utter well-practiced lines and speech patterns. This is often to our detriment. In my latest newsletter I wrote about 5 little words that will kill your impact.
In this week’s blog post, I am sharing with you 5 phrases that will go a long way to doing the opposite – boosting your impact at work. They’ll be really handy phrases to have up your sleeve when you’re thinking about building your network, making your presence felt and ultimately becoming more influential.
5 Phrases that Boost Your Impact
1. Thank you – this is a phrase that’s sometimes overused (especially if you’re British) and as a result can become pretty meaningless and lose its impact. The trick to making this work for you is to plan who you’re going to say it to, and why. Be deliberate in its use. Make a point of thanking your line manager for their support and be specific about it. Thank a colleague in a meeting for their input and say why it’s helped. Thank a senior member of your team/department and say why they have inspired you. A genuine, personal thank you will go a long way towards getting you noticed. Mean it when you say it and don’t over-use it, and you’ll make a great impression.
2. Can you help me? If you’re looking to build a relationship with a key stakeholder and become more visible to them, showing some interest in their project (and maybe thanking them for the information they’ve shared so far) and asking for help in finding out more about is a good idea. Can they recommend further reading, do they have a contact or a white paper you could read? Be genuine though – which if you are truly looking to build connections, I would imagine you are.
3. Here’s how I can help you – or words to that effect. Following up after a meeting or presentation with an email containing some relevant information that you feel the other person may find useful, will put you on their radar. This is something I do when I meet new contacts and I’m always surprised at how little other people do it. You’ll stand out simply by making the effort.
4. I’d love to be involved – volunteer, don’t wait to be asked. Identify a key project that will boost your visibility by being involved and ask to play a role.
5. What one thing did I do well, and what one thing could I do to improve? Why ask this question?
“…because when you ask for feedback, you not only find out how others see you, you also influence how they see you. Soliciting constructive criticism communicates humility, respect, passion for excellence, and confidence, all in one go.” Harvard Business Review, Jan/Feb 2014.
What else would you add to this list?
I’m Susan Ritchie and I help female talent get recognized at work by teaching women smart strategies for being noticed, having more impact and being more influential. I do this through 1:1 coaching, writing books and article and running workshops.