MS Chief Operating Officer & Coaching Support Specialist
Operational Excellence and Coaching Support
As the Chief Operating Officer at Align Leadership, Diana oversees the company’s operational processes, supports other Align team members in their endeavors, and helps ensure a seamless and successful experience for Align’s customers. Diana helps develop and employ strategies to keep the organization growing and thriving, allowing Align to keep the leaders and organizations it serves growing and thriving.
Diana has worked and volunteered in a variety of operational roles in both for-profit and non-profit organizations. She brings with her considerable experience in the areas of Human Resources, Information Technology, Facilities, Quality Assurance, and Customer Service, along with a passion for and fervent belief in the transformative work being done by Align.
Diana has also had training and experience in coaching, facilitation, and leadership development and enjoys assisting the Align team with projects related to these areas. She also brings a passion for evaluation and recordkeeping, helping Align to stay mindful of outcomes and to demonstrate the results of the work we are so honored to do. Diana is also currently on a path to become an ICF certified coach herself, through a year-long integral coaching program with New Ventures West.
Education and Training
Diana completed her M.S. in Nonprofit Management (MNM) degree from Regis University in 2011. Diana also holds a B.A. in Spanish from the University of Iowa.
In addition, Diana has completed various courses and certifications related to both business and coaching, including Developing Powerful Enneagram Skills (Chestnut-Paes Enneagram Academy), Conflict Management, Managing Human Performance, Coaching Skills for Supervisors and Managers, and 7 Habits of Highly Effective People. Diana also holds an ESL/TEFL certification and has completed coursework in presentation skills and facilitation. In 2019, she completed Courting Your Medicine, a 4-month workshop for finding and embodying purpose and aligned vocation – which then led her to Align Leadership! She is currently enrolled in the Professional Coaching Course (PCC) through New Ventures West, with an expected completion date of July 2023.
Hobbies & Societal Contributions
Diana has always had a passion for service and volunteer work. (To her parents’ chagrin, her first “job” out of college was as a volunteer English teacher in the public-school system in Costa Rica.) She has worked and volunteered with nongovernmental organizations (NGOs) in many other countries, including Guatemala, El Salvador, Nicaragua, and Nepal; and continues to run a scholarship program for disadvantaged high school students in Costa Rica. She is presently volunteering closer to home, as a community volunteer serving elderly neighbors with A Little Help.